You know those days when you just want to smack someone because!
- They don’t listen to you
- They assume (ass- u- me)
- They failed again to listen to you
- They failed to read your body language
You wait patiently biting your tongue, listening and watching them crumble at your feet. Not that I get any satisfaction or enjoyment out of this I promise. Now fair call I was wearing my name badge, which unfortunately leaves some sales people trembling at the knees and making cock ups galore. Or they go in the other direction and are in fact very rude. I promise I am the nicest person I know except for Brittany who is in fact adorable and thankfully is my daughter. So I have some cred.
I went to purchase some new lip liners, eyebrow pencils and eyeliner. You see I am giving in and going with the flow, I really mean I am going blondish so my natural highlights will blend in and I will just look fabulous, so I keep telling myself.
|I was born with jet black hair, and have been grey since I was in my early 20’s.
So not fair.
Brittany picked me up on Saturday to do some shopping, took one look and said ‘Oh mum we need to change your eyebrow pencil colour’. ‘That obvious huh’, say I. So of we trotted to our favourite haunt (Garbo or affectionately known as boogers or if you really want to be politically correct otherwise known as Garden City)
I had visited the store (David Jones) on Saturday, the sales person eagerly advised, whispering all confidential like, that I needed to wait till Monday, as there was going to be a fantastic gift with purchases over $70. I knew my order would be close to $100, as it turned out $155, go figure.
I had an inkling of what the gift would be and it wouldn’t be of any value to me, but I didn’t want to upset her, so I waited till the Monday, flew in to make my purchases as the Saturday I had sussed out what I wanted. Easy right?
There was a flood of sales assistants on the floor which is very unusual if you know their policy, clearly they were expecting to be very busy with the promotion. Which consisted of a wiz bang specky makeup bag, a lip-gloss, a lipstick, and a perfume sample, and not one but four skin care reasonably sized products.
|Some of the bonus products and the specky bag.|
So I asked for a particular lip liner, she hurried away and came back her face beaming with the liner, ‘I’ll take it to the counter’ she said. ‘That would be great I said except, I haven’t finished’. Confused look from the lovely lady, ‘What else can I get for you’, so I advised of the other lip liner I wanted, off she trotted and repeated exactly the same scenario.
As did I .
Once again I dragged her back, stated an eye liner I wanted and can you believe the same scenario was carrie out.
By this stage I am biting my tongue, never mind it’s only 10 minutes out of my day. By the time she had run off three times and then a fourth, she is a slow learner we got there eventually. Still can’t believe she hasn’t learnt to listen. Stop it Rae stop it, I can hear your echo’s.
Unfortunately for me I am a Retail Management Trainer, so my heckles are raised but hidden, I promise, behind my smile and my gritted teeth.
Now crunch time:
As the gift was explained with much joy, how special it was, and you get a choice of not one but two sets of skin samples. Beaming; she’s talking and all I’m hearing is blah blah blah as I had tuned out by this time.
‘Which pack would you like.’ Well it doesn’t bother me as I won’t be using the skin care’. The horrors look on her face. (slightly pale and a little bit indignant.) ‘What do you mean you won’t be using the skin care’. She said. ‘Well you see’, I paused thinking how am I going to tell her in the nicest way that I think your skin care products aren’t for me, ‘I use Dermalogica and I’m not changing.’
Very deflated she said ‘Well the lipstick and the perfume is the same so I’ll give you the anti wrinkle range.’ Touché!
May I have permission to smack her now!
How was your day, better than mine?